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Technology Information:
PC Technician's Troubleshooting Pocket Reference

Product Type: Book
Product Price: $24.99
Manufacturer: McGraw-Hill Osborne Media
Purchase
Description
*Fully revised updated edition. first edition was strong seller - over 30,000 sold.
*Ties into the booming A+ Certification market. A+ technicians specialize in PC hardware troubleshooting.
*Follows success of Pocket Reference Series by Bigelow, which has sold over 70,000 copies.
*Handy format - designed for technicians, in a convenient, portable, pocket-sized edition.
*Leading author - Bigelow's last three books have sold well over 250,000 copies.
I don't know where the folks at Osborne buy their clothes, but on my planet a pocket is only slightly larger than a hand. I can put my wallet in my pocket. I can carry three or so Zip disks. But I've tried and tried, and I just can't jam in all 600+ pages of Bigelow's PC Technician's Troubleshooting Pocket Reference into any pocket I have. The thing is an inch and a half thick--definitely not pocket-sized. It's satchel-sized. It's put-it-under-the-tire-to-keep-the-trailer-from-rolling-downhill-sized.
Form factors aside, Bigelow's book lives up to its title; it's all troubleshooting information. Wonderful! This book assuredly was not meant to be read front to back. It works like this: start with a problem, and then look up the solution. Bigelow divided the book into sections for various parts of the PC or devices that are connected to it. You look up the device, read about it, heed some general maintenance wisdom, and then peruse the various "symptoms" and cures. Very nice, and just about the best information on troubleshooting that I've seen.
There are two problems. The first (again) is the book's size. Simply put, it's not a pocket-sized book. Osborne should forget that aspect, and publish the book in a size that easily lies flat. Trust me, the information is valuable enough to sell the book; don't get cute with the size. The second is that I'd like to see the symptoms summarized before they're presented. That would make finding specific information easier, and I wouldn't have to thumb through several dozen symptoms/solutions before finding what I want.
On the key subject of disk partitioning, this book fits the bill--but only in troubleshooting partitioning problems. On that subject, Bigelow does a fine job, and even suggests third-party solutions. In fact, the book does contain many third-party solutions, as well as advice on what to do in Windows for troubleshooting.
This book is not for everyone. Most of the introduction is aimed at computer technicians or troubleshooting professionals. But at $19.99 it's a good investment. At the very least, it'll make you the hero on your block, when it comes to troubleshooting PCs. --Dan Gookin
Reviews
Rating: 5 / 5
Date: 2010-03-16
Summary: "PC Technician's Reference -- but I wouldn't call it a "Pocket" version"
This is a great book on the subject. It is very thorough and detailed. Definitely deserves to be in every tech's briefcase. My one caveat being that this is *not* a "pocket" reference, at roughly 640 pages it is a solid "briefcase" reference though and definitely worth taking a look at if you work on PCs.
Rating: 2 / 5
Date: 2009-01-08
Summary: "This is an old Windows 95 / 98 book!"
I bought this book as follow up reading after taking the A+ 2006 course. I should have noted the year 2000 publishing date in Amazon's details, because this book is OLD NEWS! It's poorly organized, and being that it's a "pocket sized" book with tiny 4 5/8 X 8" pages, that didn't help much either.
Rating: 3 / 5
Date: 2007-12-17
Summary: "A bit disappointing"
Would be a great resource if it was updated. The technology and operating systems are way too outdated for my needs. Nobody I know uses Windows 98 as the most recent operating system. If I had known how old the hardware and software was, this little Aussie would not have bought it. That said, I guess I should have looked at it harder before I bought it!
Rating: 2 / 5
Date: 2003-09-03
Summary: "I don't recommend it"
Poorly organized. Useful neither as a field reference nor study manual. Don't waste your money. Much better investments are: (1) Upgrading And Repairing PCs, Field Guide, by Scott Mueller, and (2) Pocket PCRef, by Thomas J. Glover & Millie M. Young.
If you're studying for the A+ Exam, check out 'A+ Certification', by Michael Meyers. Another excellent book which goes into greater depth, is 'Upgrading And Repairing PCs', by Scott Mueller.
Rating: 5 / 5
Date: 2003-06-20
Summary: "Get the book, you will NOT regret it!"
This book is amazing. I repair and troubleshoot PC's professionally, this book is one of my most valuable tools. I always take it with when I am out in the field. I cannot even begin to guess how many times this book has help me find a solution to a problem quicker than I would have found it on my own. I own many pc repair and troubleshooting books. If I were made to give them all up but one; I would not even have to consider which one I would keep. I would keep Bigelow's PC Technician's Troubleshooting Pocket Reference without hesitation. Get the book, you will not regret it. It is a must have tool for your repair kit, absolutely incredible!
